For many critical access hospitals, small community hospitals, and their affiliated clinics, the process of implementing an electronic medical records (EMR) solution is a journey into uncharted territory. Most know where they’re starting and where they want to go, but often have a hazy view, at best, of the landscape in between. obviously, the hope is to arrive at a destination quickly with as few detours as possible along the way.
This study shares ideas about what comprises a successful implementation. It is a guide to help you understand what to reasonably expect from the EMR implementation process and key steps to take to ensure a satisfactory experience for everyone involved. It also lays out seven “critical elements,” including detailed recommendations, for realizing expectations.
Inpatient and ambulatory (or outpatient) EMR implementations are similar in many respects, and this document primarily covers their shared characteristics. However, in a few instances, there are notable differences, which are briefly described. for example, under “Critical Element #1,” part of the discussion is devoted to differences in the inpatient vs.ambulatory EMR leadership teams.
Lastly, keep in mind that this study should not be considered a detailed roadmap. Rather, the goal is to provide talking points for discussions among your EMR decision makers and with your EMR vendor. By addressing these critical elements proactively, you’ll take a substantial step toward achieving a relatively smooth, obstacle-free EMR implementation.
1: The Right leadership team
2: A Solid organizational foundation
3: Stakeholder Buy-in
4: Tailored user training
5: Supporting technology decisions
6: A Sensible Go-live Strategy
7: Continual improvement
